Shipping policy

At Decorjay.shop, we strive to ensure that your canvas wall art arrives safely and promptly. Below are the details of our shipping policy:

Processing Time All our canvas wall art is made to order. Please allow 3-4 business days for us to create and prepare your artwork for shipment. Processing times may vary based on order volume and product specifications.

Shipping Methods and Delivery Times We offer a variety of shipping options to meet your needs:

• Standard Shipping: Delivery typically takes 2 to 5 business days.

Please note that these delivery times are estimates and may vary depending on your location and any unforeseen delays with the shipping carrier.

Shipping Costs  - Free shipping on all orders.

International Shipping We do not offer international shipping for the time being. 

Order Tracking Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your package online.

Damaged or Lost Packages We take great care in packaging your artwork to ensure it arrives in perfect condition. If your package arrives damaged, please contact us immediately with photos of the damage, and we will work to resolve the issue. If your package is lost in transit, please contact the shipping carrier directly with your tracking number, or reach out to us for assistance.

Contact Us If you have any questions or concerns about our shipping policy, please send us a message through our contact us form.